onemainfinancialga LLC ("we," "us," or "our") respects your privacy. This policy explains what information you may provide when using this website and how we handle it. It covers information entered on our request and contact forms, messages you send us, and information associated with an account request.
Information you provide
You may provide information such as your name, email address, mobile number, ZIP code, requested amount, and details about your request. The information we receive depends on what you choose to enter on a form or share with our team. Avoid sending passwords, full account numbers, government identification numbers, or other sensitive account or identity information through a general contact form.
How we use information
We use information to review and handle your request directly, respond to your questions, communicate with you about your account, maintain this website, and meet our legal obligations. We may use the contact details you provide to follow up about the request you submitted and to provide customer-service replies. We do not sell your personal information.
Text messages
If you separately consent, we may use your mobile number to send receipt confirmations, application-status updates, account notices, and customer-service replies. Text consent is optional; you can submit a request or contact us without selecting it. Your selection applies to the program described in the consent shown on our forms and can be withdrawn as explained in our SMS Terms. Message frequency varies, up to 5 messages per month. Message and data rates may apply. Reply STOP to cancel or HELP for help. The consent shown on our forms reads:
I agree to receive automated text messages from onemainfinancialga about the request I submitted and my account — receipt confirmations, application-status updates, account notices, and customer-service replies. Consent is not a condition of any purchase, product, or service. Msg frequency varies, up to 5 msgs/month. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and site activity
Your browser may store basic site preferences so the website can remember those settings. You can manage or remove cookies through your browser settings. If you change those settings, some saved preferences may no longer be available on a later visit.
Safeguards and retention
We use reasonable safeguards designed to protect information against unauthorized access, use, or disclosure. No website or method of electronic storage can be described as completely secure. We keep information for as long as needed for the purposes described here and as required by law, then handle it according to our retention practices and legal obligations.
When information may be disclosed
We may disclose information when required by law, legal process, or a government request, or when needed to protect our rights, customers, or the public. Information may also be handled as part of a lawful business transaction, subject to applicable requirements. These circumstances do not change the SMS-specific limits described above.
Your choices and policy updates
You can use our opt-out page or reply STOP to submit a text preference request, and reply HELP for assistance. For questions about this policy or information you provided, contact us; you may ask us to review or correct that information. We may update this policy by posting a revised version on this page. The effective date above identifies the current version.